Refund Policy

DoggieDay Affiliate Network will refund payments based on the following criteria.

1) For all Members currently holding a Standard membership, refunds will be given for any appointment cancelled more than 72 hours before the originally scheduled appointment time.

2) For all Members currently holding a Premium Membership, refunds will be given for any appointment cancelled more than 12 hours before the originally scheduled appointment time.

3) All refunds will me made in the same form as the original payment, i.e. credit card payments will be refunded on the same credit card. If the original form of payment is for a cancelled credit card, the refund will be in the form of a merchandise credit for a DoggieDay affiliated merchant.

4) For any appointment that has been missed by DoggieDay, the member will receive a 200% credit for that appointment. This credit must be used towards future appointments.

5) Membership fees are not refunded at any time during the membership. All memberships must be cancelled in writing to DoggieDay via mail, email or fax prior to the anniversary date in order to rescind the automatic renewal provision of the membership on the anniversary date of the original membership.