DoggieDay is a professional pet service organization. As such, we employ people who are all proficient at caring for your pet. While many pet service providers are capable, responsible individuals, they often cannot offer you services 365 days a year, 24 hours a day. With DoggieDay, you never have to worry about your schedule being in conflict with ours!

All new clients must schedule an interview before becoming a DoggieDay client. The purpose of the interview is to gather information about your pet, his home, his personality and routine and to explain in detail how we operate. We charge a $29.00 fee for standard membership payable at the time of the interview to registration and activate your account. The entire interview takes between 30 and 45 minutes to complete. Membership is on an annual basis and fees will be due on the anniversary of your initial registration.

As much as we would like to be able to guarantee that the same person will provide all of your services, this would be impossible for any single provider. Our approach is to make sure that first, all of our staff members are of the same caliber, and second, that each team member has access to complete and thorough information on your pet. We do extensive pet profiles on all of the animals that we care for, and we pride ourselves on the consistent level of service. When a DoggieDay Pet Care Provider is assigned to a visit for your pet, you can be assured of receiving the best care possible.

We carry bonding insurance on all of our employees.

We accept cash, check, and MasterCard, VISA, Discover and American Express cards. We also are able to deliver all of our invoices via e-mail and offer Paypal as well as the various credit cards to pay your invoice on-line.

You can schedule services at any time. For Standard members, we require a minimum of 72 hours to avoid a $5.00 "Immediate need" fee. Premium members only need to give us 12 hours notice in advance of the visit to avoid the late fee.

For our standard membership plan, we require a 3 business day advance notice to cancel an appointment and not be responsible for the charge. This means that we must receive a cancellation by Wednesday at 5:00 PM in order to refund the fee for a Monday appointment. Our Premium membership requires 12 hour advance notification but is not limited by business hours. Appointments cancelled after the cancellation period are charged the full amount of the visit.

This is one reason that we interview you and your dog -- to find out what works best for your circumstance. If your dog is good natured and willing to walk on leash with other dogs, she may be walked with up to 3 other dogs. You may also request that he or she be walked alone. There is a nominal additional charge for dogs that are not well socialized and therefore require special treatment.

We use a variety of parks throughout our service areas where your animals can be let off leash to play and interact with other dogs. You DoggieDay representative will be able to give you more information on the specific parks in your area during the registration interview.

Yes! Our pet taxi can take your dog to the vet and bring him home after the appointment. 24 hours notice is ideal, but in an emergency we can make arrangements to accommodate your needs. If you need someone to stay with the pet and get instructions, our well-trained Pet Care Providers can meet with the doctor, obtain a written diagnosis, and pick up any required medications.